MBDA is a leading Prime Contractor for the design and production of missile systems for all the mission capability needs of the Armed Forces, with an annual turnover of over 2 billion Euros. MBDA is jointly owned by BAE Systems, EADS and Finmeccanica, and have four facilities in the UK.
The challenge
* To address inefficient recruitment processes in order to reduce time to hire and thereby enable MBDA to compete effectively for staff.
* To realise a step reduction in cost per hire for MBDA whilst maintaining commercial viability for CBSbutler.
* Client unable to meet service level obligations due to recruitment workload.
Typical vacancies include:
* Capability Analysis Engineer
* Electronic Design Graduate
* Hazard Analysis Technical Expert
* Human Factors Engineer
* Integration & System Proving - Grad
* International Assignments Manager
* IT Operations Manager
* Safety Engineer
* Sensor Systems Graduate
* Simulation & Modelling Engineer
* Software Technologies & Design Eng
* Strategic Change & Quality Engineer
* Synthetic Environment Engineer
* System Architect
* Systems Design Engineer
* Systems Design Graduate
* Systems Engineer
* Systems Safety
* Technical Expert
* Technical Assistant
* HR Assistant
* Senior Buyer
The solution
* As part of a competitive tender process, CBSbutler were awarded a Managing Agent Contract in June 2005.
* An on-site team and on-line recruitment system were appointed to ensure the solution was well integrated into MBDA.
* Used six-sigma analysis to re-engineer MBDA’s recruitment process.
* An innovative pricing and bespoke service model was introduced to MBDA
The benefits:
* Process changes and service level targets delivered a step reduction in recruitment timescales.
* ‘CV-to-interview-to-offer’ times radically improved (c.300% faster).
* recruitment costs reduced by 45% in first year
* Dedicated recruitment team assigned to the client’s site in order to augment the HR function.
“MBDA appointed CBSbutler to be their managing agent for recruitment in July 2005 after an extensive review and supplier evaluation.
We chose CBSbutler due to their innovative and flexible service model, which addressed the shortfalls that we had experienced with the previous provider. In addition their pricing scheme and open book policy was very attractive to us because it enabled us to realise substantial savings and to control costs effectively.
Our HR department worked closely with the CBSbutler management team to review our recruitment practices, following our own six sigma evaluation. They provided us with many valuable suggestions to improve our internal procedures and have always been readily available to resolve problems and offer advice
Simon Bartington has built good working relationships with the HR team and are progressing well with the various departmental managers. Already we are seeing step improvements in the quality and quantity of candidates.
The new VMS system introduced by CBSbutler has been well received: it’s user friendly, provides us with instant information on the vacancies and enables us to identify problematic areas quickly.
They continue to add value to our operation by offering new solutions to our internal challenges. Examples include supplier audits to mitigate risk, graduate/young person recruitment and in the processing of contract vacancies on behalf of our procurement function.
CBSbutler have made a fine start with ourselves and we look forward to continuing the progress with the aim of achieving a best in class recruitment process.”
Nicola Smith, HR Adviser, MBDA Missile Systems.
