Key Responsibilities:
* Undertake system visits at customer sites, analyse & resolve engineering problems on DCS Systems.
* Respond to customer requests for support or advice ensuring effective resolution of customer requirements.
* Develop, maintain and improve relationships with the customer by providing expert advice on DCS System and Upgrades.
* To work within a team of engineers to maintain and improve, productivity and efficiency on DCS Control Systems.
* To seek and action all commercial opportunities through the issue of Small Works quotes for system improvements.
Key areas:
* High first time fix abilities
* Low customer service/maintenance backlog and due visits
* Efficient & Effective On Demand, call out /Commissioning resource activity
* Excellent customer satisfaction feedback
Person Specification:
* Customer/Team Focus - "Can do attitude"
* Demonstrates honesty and integrity
* Can demonstrate good customer facing skills.
* Committed to resolving of customer queries, concerns & problems
* Can carry out pre-commissioning of controls (i.e. point to point checks.)
* Displays a good working knowledge of electrical control panels and working on live systems.
* Will work a reasonable amount of overtime if required.
This vacancy has now expired.
