NHS - Cardiff & Vale
Cardiff and Vale UHB found itself in new territory in 2012, when instead of winning clinical coding data quality awards as it had done between 2008 and 2011, it had a significant clinical coding backlog.
This was a major challenge to overcome and is not yet completed.
Whilst there have been significant improvements made internally, it was clear that additional skills from outside the organisation needed to be sourced if the historic backlog was to be tackled.
"[CBSbutler's] approach is both thorough and professional and they can be relied upon to deliver. They have within six months become a trusted partner with whom I will be looking to establish a long term working relationship. This will allow me to consider numerous staffing models for the future in what is a challenging financial environment, knowing that whenever required, I can call upon CBSbutler to ensure that my targets are delivered.."
“CBSbutler have been our prime supplier for many years supporting our project teams with contract labour.
I have found them to be extremely dependable and reliable and always willing to go the extra mile for the difficult to fill roles.
Their account manager has a great insight into our business requirements and this helps in understanding our specific needs and in being able to respond within tight timescales. This year, we have migrated to a schedule of works type arrangement which CBSbutler have embraced and this has allowed us to reduce our project costs.
I was impressed by their efforts in managing the change in work practice. Over the years, CBSbutler have consistently delivered a high level of service.”
“I have worked with CBSbutler to meet the resourcing demands of EDS/HP projects for many years. The CBSbutler [Defence] recruitment team, led by Phil Johnson, has consistently demonstrated a high level of professionalism and service to both myself, as a Workforce Manager, and to EDS/HP hiring managers.
CBSbutler's strength lies in their deep knowledge and experience of the Defence recruitment marketplace, and their ability to deliver critical and niche skills to the HP Defence Business, very often when other agencies fail. We have utilised them to find 'hard to find' talent with the necessary security clearances, and in this area they are 2nd to none.
I would not hesitate to recommend CBSbutler to any employer and look forward to continuing our long and mutually beneficial relationship.”
“Since working with CBSbutler I have been impressed by their honesty, knowledge and also the high calibre candidates they are able to source for me. Taking time to not only match the applicant with the job role but also to spend time getting the right personality fit is something that makes CBSbutler stand out from the other companies I have dealt with.
This has been reflective in their level of success on both permanent and temporary vacancies.
I have built up a strong rapport with CBSbutler and to have someone on the end of the phone who takes pride in their business and actually listens to you makes recruitment a pleasurable task. I just wish all Recruitment Consultants were the same!
If anyone is looking to deal with a professional, dedicated and trustworthy consultant, I would recommend they use CBSbutler as they will not be disappointed.”
Action for Children
"CBS Butler Ltd has been instrumental identifying a significant number of applicants, who had the level of experience and qualities we were looking for. We have been successful in recruiting to a wide range of roles and have included; Registered Manager, Team Leaders & Support Workers.
The candidate retention has been very high with only loss of two candidates from over twenty vacancies filled. You have provided a proficient service with complete support from CV resourcing, supporting shortlisting process with strong screening for vacancies, arranging interviews and liaising with potential candidates
The working relationship with CBS Butler Ltd has been very professional and you have been extremely supportive of our needs and have always responded in timely manner. I have found the bespoke service supports our needs, which has not been my experience of other agencies. The whole team have been instrumental in finding solutions for our immediate staffing issues as well as the longer term needs of the Project.
Thank you to the Social Care Recruitment Team at CBS Butler Ltd for your continued and valued support."
"Catalent have been working with CBSbutler since 2001 and I personally have been working with them over the last few months. CBSbutler provides us with a fast and efficient service delivering high quality CVs.
One of the benefits of using CBSbutler is that our dedicated contact has a great understanding of the client/customer relationship and an appreciation of when to call and not.
Unlike some other consultants he only calls when absolutely needed, makes relevant calls which are to the point and doesn’t waffle - a rare quality!"
"CBSbutler support GDLS-FPE with both Permanent and Contract recruitment and we have been working with them since the business start-up in 2010.
CBS has consistently supplied a steady flow of suitable candidates for each of our requirements.
They have efficiently organised, monitored and supported the processes, including invoicing and administration of Contractors.
The consultants are knowledgeable and understanding to the business needs and often changing requirements."