2nd Line Engineer - Permanent

2nd Line Engineer
Permanent
Location: Basingstoke
Offering a competitive salary + 15% shift allowance

The successful candidate must hold valid SC clearance, or be able to obtain one.

I am currently looking for a candidate to fill the role of a 2nd Line Engineer.

This role in particular works on a shift basis. The shifts operate over a 24/7 pattern, which in return you will receive an extra 15% of your salary.

Your working day -
On a day to day basis, you will take ownership of user problems, provide technical diagnosis and fix any issues either remotely or on site, this may require travelling to customer sites to provide technical support if necessary.
Other daily tasks often include

+ Resolve 2ndline technical queiries meeting the requirements of SLA's

+ Working with 3rdLine Engineers where needed, and supporting 1st

+ Maintain user security on all systems

+ Provide both training & advice to clients and internal team's issues

Experience required -
+ Experience with logging incidents and faults
+ DNS
+SCCM
+ SCOM

For the candidate to have 3rd line experience will also be beneficial.

For the successful candidate, the Client will offer in return

• Sponsored security clearance

• Competitive rates of pay

• Corporate discount scheme (cinema, restaurants etc)

• Company pension contribution

• 25 days annual leave plus Bank Holidays, with the flexibility to buy/sell up to 10 days

• Company and Personal targeted annual bonus (discretionary)

The client is a very people orientated company; they are keen to take those on, and pay for progression and training to help with your career and future.