2nd Line Enigneer

2nd Line Engineer
Location: Basingstoke
Offering a competitive salary + 15% shift allowance

The successful candidate must hold valid SC clearance, or be able to obtain one.

I am currently looking for a candidate to fill the role of a 2nd Line Engineer.

The roles operates on a 24/7 shift basis, and you will get 15% shift allowance in return.

Your working day -
On a day to day basis, you will take ownership of user problems, provide technical diagnosis and fix any issues either remotely or on site, this may require travelling to customer sites to provide technical support if necessary.
Other daily tasks often include

+ Resolve 2ndline technical queries meeting the requirements of SLA's

+ Working with 3rdLine Engineers where needed, and supporting 1st

+ Maintain user security on all systems

+ Provide both training & advice to clients and internal team's issues

Experience required -
+ Experience with logging incidents and faults
+ Windows servers

For the candidate to have 3rd line experience will also be beneficial.

In return you'll receive:

- Excellent salary

- Company pension contribution - up to 10%

- Personal and Company target bonus

- Working in a company who invest in their team (including certifications & subscriptions

- Excellent career development opportunities

- Corporate discount scheme card (restaurants, cinema)

Our Client:

Priding themselves as a Global organisation with a long list of achievements, now successfully providing to over 100 countries.

Supporting diversity, health and wellbeing in the workplace whilst being renowned as a responsible business.

Believing people are their biggest asset, they actively promote career progression within the company, you'll be working with those who share your skills and passion for IT, whilst working in an environment with the latest cutting edge technology.

Please contact me on

01737 821 064