2nd Line Platform Support Engineer
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Job ref:
MRE/1200857_1665582997
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Location:
Basingstoke
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Sector:
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Job type:
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Salary:
£30000 - £35000 per annum
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Contact:
Michael Redfearn
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Email:
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Published:
12 months ago
2nd Line Platform Support Engineer
Based in Hampshire
£30,000-35,000 plus 15% shift allowance. (10% DV bonus also available)
Responsibilities:
- Event Management - Monitor Notifications and Events generated by automated systems into an Elastic Cloud for Kubernetes monitoring platform and act as required when events/notifications occur.
- Incident Management (using Jira SM toolset and ServiceNow)
- Problem Management - Will manage, monitor, and resolve problems in accordance with agreed
- SLA's.
Your experience:
* Rancher Kubernetes experience or willingness to learn
* Use of Elastic Cloud for Kubernetes Monitoring toolset (and SysDig toolset in the interim)
* Hands on Linux experience
* Familiarity with analysis and debugging skills with experience in troubleshooting
* Good understanding and working knowledge of VMWare
* Knowledge of Juniper/Cisco
* Experience of Jira Service Management and ServiceNow
