2nd Line Support Engineer

  • Job ref:


  • Location:

    Salisbury, Wiltshire

  • Sector:


  • Job type:


  • Salary:

    £300 - £310 per day + Inside IR35

  • Contact:

    Abbie Levens

  • Email:

  • Published:

    10 days ago

  • Duration:

    6 months

  • Start date:


  • Consultant:

    Abbie Levens

2nd Line Support Engineer

SC or DV Cleared

Salisbury or Portsmouth

6 Month Contract

£300-£310 per day inside IR35

Role Overview

This is a fantastic opportunity for either a very experienced 1st Line Engineer Windows 7/10 experience who is seeking to move into 2nd line, or a 2nd Line Desktop Engineer who is seeking a complex and rewarding environment. Your experience must cover hardware and software support.


Delivery of the core IT services to the client across the three core sites and beyond. This includes maintenance of IT infrastructure, technical support and management for any project related work within a managed service environment.

Essential skills & experience

  • Minimum of 3 years Desktop experience at a second-line level in a complex IT support environment.
  • Windows 7,10 and Microsoft applications, Office 2010/2013/2016, SharePoint 2010/2013/2016, Outlook 2010/2013/2016.
  • Understanding of Thin Client environments.
  • Knowledge of Citrix and VMWare.
  • Good understanding of LAN/WAN technologies, systems management and monitoring tools.
  • Experience in a customer focused environment.
  • Excellent communication skills at all levels.
  • Self-motivated individual.
  • Level of technical awareness.


  • DV Clearance
  • Knowledge of Sys Track & Flexera Admin Studio.
  • ITIL Foundation