2nd Line Support Team Lead

  • Job ref:


  • Location:

    Hampshire, England

  • Sector:

    Service Engineering

  • Job type:


  • Salary:

    Up to £1 per annum + Career Progression, further training

  • Contact:

    Olivia Neville

  • Email:

  • Published:

    12 months ago

  • Duration:


  • Start date:


Clearance: not essential, but you must be able to obtain SC clearance

Salary: Competitive

Shifts: You will be working either 4 day shifts or 4 night shifts, followed by 4 days off

Nights: 19:00hrs-06:35hrs or 19:25-07:00hrs)

Days: (at 07:00hrs-18:35hrs, or 07:25hrs-19:00hrs)

We are working with a market leading company looking for an enthusiastic Team Leader to join their team in Basingstoke. Please see skillset and experience requirements below:

You will have the following experience:

  • Managing/leading a service desk team

  • Base understanding of SCOM 2019

  • Base understanding of SCCM Version 1910

  • Good understanding of VMware ESX and vCentre

  • Anti-Virus management and reporting

Your responsibilities will include the following:

  • Performance Management: Service Management, Performance/People Management

  • Event Management: Monitor Notifications and Events generated by automated systems and act as required when particular events/notifications occur.

  • Problem Management: Will manage, monitor and resolve Problems in accordance with agreed SLA's

  • Patch Deployment: Deployment of monthly security patches to Microsoft server environments using the Microsoft SCCM toolset.

Please apply for a call to discuss the role in further detail.

CBSbutler is acting as an employment agency for this role.​