3rd Line Infrastructure Engineer - DV Cleared

3rd Line Infrastructure Engineer - Salisbury

DV cleared


DV / SCCM / PowerShell / 3rd Line Support / AD / EndPoint Security / Citrix



  • Provide integration reports on new software and hardware entering the estate

  • Package and distribute software components to the Enterprise using Microsoft SCCM

  • Support of the corporate environment

  • Administration of support queues - Incident and workload management

  • Progress incidents and problems to their conclusion

  • Report anomalies and escalate issues to Team Leader

  • Provide third-line support to site teams and projects

  • Writing, reviewing and maintaining processes and procedures

  • Suggest improvements and innovations (CSI&I) that could assist introduce efficiencies into the environment

  • Work with business and security frameworks (ITIL, JSP, IMM

  • Essential skills & experience

  • SCCM Administration - Software distribution, OS deployment and monthly Patches

  • Scripting - PowerShell, VBS etc.

  • Software integration and compatibility testing

  • In depth knowledge of : Group policy, and client end points

  • Operating system build and delivery mechanisms

  • Good RCA within a complex environment

  • Good software packaging knowledge.

  • Able to effectively troubleshoot application packages



  • Application sequencing

  • Citrix

  • Application virtualisation - APP-V, MED-V

  • Endpoint device control

  • Secure remote access

  • ITIL v3