3rd Line Infrastructure Support Engineer

Basingstoke - Permanent

SC/ DV Cleared

We are looking for a 3rd Line Infrastructure Support Engineer to augment the existing Shared Service where you'll provide support the customers datacenters.

The role will involve:

Incident Management

Problem Management

Change Management

Service fulfillment requests

You'll also be involved in Infrastructure Daily/Weekly/Monthly checks based on defined Work Instructions, Infrastructure patches delivery against the defined infrastructure, supporting/participating as required in all ITSCM, BCP and DR activities, creating and updating Work Instructions for Triage and Knowledge Sharing

Core Skills

Microsoft Windows Server 2016 platforms (AD, Certificate Authority, Cluster, DHCP, DNS, SQL Server, Remote Desktop Server, Internet Information Services)
Microsoft Windows Assessment & Deployment Kit
Microsoft Office
Microsoft PowerShell
Microsoft Group Policies
Compute Services (Microsoft Hyper-V Server 2016)