3rd Line Infrastructure Engineer - DV / SC Cleared

3rd Line Infrastructure Support Engineer

Basingstoke - Permanent

SC/ DV Cleared

We are looking for a 3rd Line Infrastructure Support Engineer to augment the existing Shared Service where you'll provide support the customers datacenters.

The role will involve:

Incident Management

Problem Management

Change Management

Service fulfillment requests

You'll also be involved in Infrastructure Daily/Weekly/Monthly checks based on defined Work Instructions, Infrastructure patches delivery against the defined infrastructure, supporting/participating as required in all ITSCM, BCP and DR activities, creating and updating Work Instructions for Triage and Knowledge Sharing

Core Skills

  • Microsoft Windows Server 2016 platforms (AD, Certificate Authority, Cluster, DHCP, DNS, SQL Server, Remote Desktop Server, Internet Information Services)

  • Microsoft Windows Assessment & Deployment Kit

  • Microsoft Office

  • Microsoft PowerShell

  • Microsoft Group Policies

  • Compute Services (Microsoft Hyper-V Server 2016)