3rd Line Network Engineer - Basingstoke

3rd Line Network Engineer

Location: Basingstoke or Bracknell

Salary: Depending on experience

Please note: The candidate must hold valid SC clearance OR be able to obtain one.

The client is looking for a candidate with a background and knowledge in:-




Microsoft servers

Working with SLA's

Role purpose:

The role holder is self-sufficient when resolving routine problems or enquiries across many products and systems in order to maintain the availability of the Network Infrastructure. The role holder is competent when working under pressure and has a degree of autonomy when dealing with unexpected problems, more complex escalations and helping to maintain the availability of the IT services delivered to end users.

The Company

You will be working for an IT based defence company, A large systems integrator with an outstanding reputation. In return they offer the following to their employees

  • Excellent salary

  • Company pension contribution (3-10%)

  • Personal and Company target bonus of up to 15%

  • Company car allowance (If required)

  • Family medical

  • Working in a company who invest in their team (including certifications & subscriptions

  • Excellent career development opportunities

Responsibilities including

  • Responsible for incidents assigned the the groups - all incidents must be reported, recorded, routed and managed (Faults also beig received internally by other resolver groups

  • Manager/ resolve incidents with 3rd Line Support, keeping the service desk in accordance

  • When required passing the details to 3rd parties, and escalating further where needed.