3rd Line Storage and Backup Consultant

  • Job ref:


  • Location:

    Newport, Wales

  • Sector:


  • Job type:


  • Salary:

    £450 - £451 per day

  • Contact:

    Luke Horner

  • Email:

  • Published:

    5 months ago

  • Duration:

    6 months

  • Start date:


3rd Line Storage and Backup Consultant - SC cleared

Location: Newport

Duration: 6 Months+

Rate: £450 a day (inside IR35)

No remote working available


A technical role where the individual will manage Storage and Backups, becomes the SME for at least one client and Storage/Backup technology, and has the ability to manage and investigate complex issues and work independently.

Key Activities:
* Chosen Subject Matter Expert skills path in Storage and Backup Technology.
* Skilled in service restoration using Storage and Backup Technologies.
* Skilled in the advanced configuration, administration and troubleshooting of Storage and Backup Technologies, such as return to service.
* Skilled use of tooling and automation used by Storage and Backup team.
* Mentoring trainee and junior members as required.
* Primary role supporting ITSM Incident Management and (3rd Line) Change Management.
* (3rd Line) Independently undertake routine repeatable changes/standard changes.
* (3rd Line) Participate as a primary on call member.
* (3rd Line) Independently undertake firmware/software upgrades.
* (3rd Line) Review low level designs.

Key Skills
* Excellent communication skills and ability to work to deadlines.
* Demonstrate intermediate Storage and Backup concepts and technologies.
* ITSM ticket management and ITIL.
* Logical thought and investigation.