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Job

Application Support Specialist x2 - SC Cleared - Basingstoke

Application Support Specialist - SC Cleared (Permanent)

  • Basingstoke based Application Support Specialist role

  • Competitive salary offering

  • Fantastic Benefits package

  • Great career Progression opportunities

Must currently hold live SC Clearance minimum. You will be required to go through DV Clearance unless you already hold it.

The Company:

A FTSE 500 company. In the UK some of their services include; IT consulting services, technology products, managed services, cloud-based solutions, and systems integration.

Role

In this role you will be required to provide Core Application support on-site and remotely to deployed sites across all security domains within the MLS system.

- Installation, Configuration, development, deployment of all Core Applications in the following areas:

I. Incident Management;

II. Service/Change Requests;

III. Problem Management;

IV. Configuration Management;

V. Projects, trials, Operations and Exercises;

VI. Routine Maintenance, and;

VII. Capacity and Demand Management.

- Applications support, advice and recommendations to design change;

- Carrying out root cause analysis where required;

- Where tasked, liaising with other Resolver Groups and Military Organisations across the MOD and NATO with regards to implementing changes and resolving incidents, problems and defects;

- Support the weekly SM teleconf providing technical updates and SME advice where required;

- Providing off-site support to UK and Overseas Exercises as directed

Mandatory Skills:

* SFIA Professional Competencies:

* Programming / Software Development (PROG) Level 3

* Change Management (CHMG) Level 3

* Applications Support (ASUP) Level 3

Desirable Skills:

* SFIA Professional Competencies:

* Requirements Management (REQM) Level 2

* Testing (TEST) Level 2