BMS Remote Desk / Bureau Manager

  • Job ref:


  • Location:

    Glasgow, Scotland

  • Sector:


  • Job type:


  • Salary:

    £40000 - £55000 per annum

  • Contact:

    Jonny Garrett

  • Email:

  • Published:

    7 months ago

  • Consultant:


BMS Remote Desk / Bureau Manager


Our client are seeking an individual with BEMS experience to work on the new Smart Buildings energy intelligence remote desk in Glasgow.

Given the remote desk is new the technologies and processes will need to be designed and made to work. This will include the technology need to run the desk, liaising with IT and ensuring the inbound and outbound connections and site setup are fully operational. With reference to the process a full suite of operational documents will need to be written and put to work.

The day to day work includes alarm handling and investigation, managing the running of customers systems and energy reduction work optimising the customer systems and running remote PPM checks. The main areas the role will be responsible for are:

  • Alarm handling
  • High energy consumption investigation
  • Remote service
  • Remote optimisation
  • Change log upkeep
  • Uploading of documents onto the web portal
  • System management (time schedule changes etc at customers request)
  • Working with the engineers to reduce consumption
  • Helping to develop SmartVue and work with the Smart Buildings development team

The role will require someone who can be flexible and grow the business and has a formal approach to record keeping and managing the workload. Teamwork will be essential


The role will be reactive and proactive in its approach and will look to reduce system down time and energy consumption. The very nature of the role forms a hub for remote activity and customer care is key ensuring we react to customer needs in a timely fashion


The role does call for flexibility and pro-activity in the candidate's approach to the problems thrown up by each of the customers systems

Qualifications or Required Experience:

Ideally the candidate will have system experience on the following:

  • Trend
  • Siemens
  • Andover
  • SmartVue and Smart Buildings product

Ideally the candidate will have a degree in engineering or building services and have a sound knowledge of HVAC applications and a keen interest in technology

Full training will be offered on each of these systems and HVAC applications if required.


  • Collaborating- Works well with others
  • Commercial- Adds value
  • Contributing- Contributes ideas
  • Delivering- Does a great job
  • Learning-Improves job performance
  • Planning-Thinks ahead