Change & Release Manager - London

Change & Release Manager - London

Contract until December

DV Cleared

£50.00-60.00 per hour

  • Maintain a Maintenance Backlog of work in Jira to reflect the forward schedule of work

  • Actively manage the open sprint in Jira and contribute to the sprint progress and reporting

  • Work with the System Leads and Operations Manager to plan effective sprints, communicate with the team and take part in sprint retrospectives as required

  • Attend, and sometimes run, the daily stand-up meeting

  • Where required by LIVE changes, ensure the relevant Service Manager changes are raised, approved by stakeholders and appropriately tasked to the team

  • Ensure activities in non-LIVE environments are sufficiently supported by Jira stories and sub-tasks

  • Required to attend weekly customer meetings to capture new requirements

  • Assist with the management and approval of changes and services requests in SM9

  • Ensure all changes to services and associated environments are progressed in accordance with the change control process and raise associated tasking


  • Able to react quickly to re-prioritisation of workload and short notice change requests

  • Able to provide progress updates on releases as they progress through the applications lifecycle process - Proactive, organised and methodical approach - Ability to provide clear and concise updates to senior stakeholders

  • Ability to articulate technical issues and user impact would be beneficial

  • Good people skills to engage with other customer service teams where dependencies exist

  • Willing to challenge the processes adopted if they identify efficiency benefits

  • Meticulous planning and attention to detail

Please apply below for more information!