Cisco Voice Engineer - CUCM

  • Job ref:


  • Location:

    Newport, Wales

  • Sector:


  • Job type:


  • Salary:

    £500 - £550 per day

  • Contact:

    Phil Johnson

  • Email:

  • Published:

    about 1 month ago

  • Duration:

    9 months +

  • Start date:


  • Consultant:


Cisco Voice Engineer - Unified Comms, VTC

+ 9 month contract

+ £500 to £550 per day

+ South Wales based

+ Inside IR35

+ SC Cleared

Key Skills

+ Cisco CUCM & CUBE

+ SC Clearance

The role will require a candidate with a good working knowledge of Cisco Unified Communications suite and VTC technologies. The position requires a minimum of +5 years' experience within a similar role preferably working in secure environment such as MOD/NATO. The position may require international travel within European NATO countries.


The Engineer will need to leverage their practical design knowledge for implementing Cisco Call Manager to design, build, integrate and deliver the system architecture. These tasks will be against a project work breakdown structure for the development of the Airbus deployable suite of products, and also for the voice architecture on a larger programme. The role is varied and demanding and will require the individual to be proactive in taking the lead for key areas.

The successful candidate must be proactive, diligent with a strong technical ability, and they must have skills in both presentation and customer relations both at a technical and non-technical level. The role includes primarily hands-on implementation tasks, design work in support of the other network engineering staff and the ability to document both design and implementations undertaken.

The current projects will require an awareness of operating voice & collaboration services in both deployed and secured environments and an understanding of enabling security lockdown and controls to allow system accreditation.

A successful candidate will be directly responsible for:

  • Execution of Work packages for the project or programme

  • High & low level design of Voice and VTC networks

  • Implementation for the system deployment

  • Fault finding and problem solving

  • Supporting other enabling technologies, e.g. certificate services

  • Documenting areas of their responsibility, such that it can be reused and repeated

Skills & Experience

  • Knowledge and administration of backend Video Conferencing platforms. (Cisco/Polycom etc)

  • High level of competence in the following: Cisco VOIP (CUCM), Cisco Unified Border Control Element (CUBE), Cisco Instant Messaging and Presence (IMP), Cisco video bridging infrastructure, and Cisco TelePresence

  • General knowledge of Unified Communications including integration of Cisco and Microsoft Exchange

  • Knowledge of Microsoft Lync/Skype for Business would be beneficial

  • Full understanding of network protocols within the TCP suite

  • Knowledge of SIP and H323 protocols

  • Knowledge of Voice Recording technologies and their support and operation

  • A understanding of basic routing/switching/QOS, firewalls and its potential impact on voice, video and web streaming network environments

  • Knowledge of telephony to radio integration would be advantageous

Formal Education & Training

  • Educated within computer science or engineering related discipline.

  • The ideal candidate will have a strong background in IP Telephony and VTC, specifically within Cisco and preferably Polycom

  • Any of the following qualifications would be highly advantageous: CCNA Video Telepresence CCNA Video Network

  • 5 years of communications systems management