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Job

Data Base Support

  • Job ref:

    ALE/1169774_1575883484

  • Location:

    Basingstoke, Hampshire

  • Sector:

    ICT

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Abbie Levens

  • Email:

    alevens@cbsbutler.com

  • Published:

    11 months ago

  • Start date:

    ASAP

  • Consultant:

    #

3rd Line Infrastructure (DBA Support)

Basingstoke
Permanent Vacancy - Competitive Salary

If successful you will need to be eligible and willing to undergo a Security Clearance


We are looking for a 3rd Line DBA Engineer. The role will involve the following -

  • Microsoft SharePoint Server 2013 / SharePoint Site Management / ServiceNow
  • Incident Management - Will receive incidents/faults from SPOC & 2nd/3rd Line support or 3rd Parties to manage the resolution, keeping the Service Incident record updated in accordance with agreed WI.
  • Problem Management - Will proactively review the Incident, Problem and other Service Management data to identify potential problems and recommend solutions.
  • Change Management - Impacting, building, delivery and supporting of changes in accordance with agreed Processes and Work Instructions.
  • Service Request Fulfilment - Fulfilment of Complex Service Requests based on the defined Service Catalogue including add, change or remove access to Production or Pre-Production.


Core Skills:

  • Excellent team player, takes ownership of assigned tasks, anticipates, and identifies potential issues and service improvements. Experience of IT support, incident resolution and / or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery.
  • Excellent customer communication skills.
  • SQL Server Database Administration Skills
  • Technical knowledge of secure IT infrastructures, applications and IT security policies and enforcement.
  • Experience in supporting secure storage within IT infrastructures
  • Experience in incident resolution and / or system management of secure IT infrastructures
  • Awareness of Agile Working Methodology


Desirable Skills:

  • Microsoft SharePoint Server 2013
  • SharePoint Site Management
  • ServiceNow

Benefits Package:

  • 25 days annual leave (with the ability to buy/sell up to 10days) + bank holidays
  • Company Pension contribution. 3%-10%
  • Eligible for Annual Discretionary Bonus (Personal and Company targeted)
  • Corporate discount scheme (discounts on cinema, restaurants etc.)
  • Sponsored Security Clearance
  • Learning and Development