Desktop Engineer

Desktop Engineer

Target Rate: £250 a day

IR35 Determination: Inside IR35

Location: Glasgow

Duration: 6 Months initially

Desktop Engineer: You will join a blue chip consultancy firm and work in a project team that supports a Government Agency.

The role will see you:

• Working on a variety of hardware, software and application incidents and requests

• In-depth toubleshooting, resolving incidents and fulfilling Work Orders in line with Service Level Agreements

• Provide advice, guidance and assistance to customers & colleagues

• Liaise with internal and external teams to ensure timely resolution to customer incidents

• IMAC and Project work, which may include uplifting equipment

• Knowledge transfer between team and other stakeholders

• Following Software Asset Management guidelines and processes

• Fix/rebuild devices

• Troubleshooting of current mobile telecommunications technology and Microsoft operating systems

• Device deployments and software installations

• Vendor liaisons

Your skills and experience

• Full driving licence & own vehicle required

• Proven technical skills within a Desktop environment

• Ability to assess, interpret and apply known skills to a range of site based problems that may arise

• Good understanding of Operating systems, network products and the most commonly used office software application packages

• Significant practical Hardware break/fix experience, desktop, laptop, tablet and printers

• Good Customer facing skills

• Effective communication skills

• Ability to carry out workshop repairs on products supported by client

• Proven technical skills in iOS and Android

• Experience in Active Directory

Apply now and I will call to discuss your situation and this role in more depth.