Desktop Engineer - SC Cleared

  • Job ref:


  • Location:

    Newport, Wales

  • Sector:


  • Job type:


  • Salary:

    £200 - £220 per day

  • Contact:

    Jamie Kenward

  • Email:

  • Published:

    about 1 month ago

  • Duration:

    6 Months

  • Start date:


  • Consultant:


Desktop Engineer - SC Cleared - Newport - £220 a day (Inside IR35)

You will join a global IT consultancy, providing support to one of their key clients. The role will see you working on a variety of hardware, software and application incidents and requests.

The role:

  • In-depth toubleshooting, resolving incidents and fulfilling Work Orders in line with Service Level Agreements

  • Provide advice, guidance and assistance to customers & colleagues

  • Liaise with internal and external teams to ensure timely resolution to customer incidents

  • IMAC and Project work, which may include uplifting equipment

  • Following Software Asset Management guidelines and processes

  • Fix/rebuild devices

  • Troubleshooting of current mobile telecommunications technology and Microsoft operating systems

  • Device deployments and software installations

Your skills and experience:

  • Full driving licence & own vehicle required

  • Proven technical skills within a Desktop environment

  • Ability to assess, interpret and apply known skills to a range of site based problems that may arise

  • Good understanding of Operating systems, network products and the most commonly used office software application packages

  • Significant practical Hardware break/fix experience, desktop, laptop, tablet and printers

  • Good Customer facing skills

  • Effective communication skills

  • Ability to carry out workshop repairs on products

Desktop Engineer - SC Cleared - Newport - £220 a day (Inside IR35)