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Job

Desktop Engineer

  • Job ref:

    1174349/001_1649940319

  • Location:

    Glasgow, Scotland

  • Sector:

    ICT

  • Job type:

    Contract

  • Salary:

    £220 - £250 per day

  • Contact:

    Jamie Kenward

  • Email:

    jamie.kenward@cbsbutler.com

  • Published:

    about 1 month ago

  • Duration:

    6 Months

  • Start date:

    ASAP

  • Consultant:

    #

Desktop Engineer

Target Rate: £250 a day

IR35 Determination: Inside IR35

Location: Glasgow

Duration: 6 Months initially

Desktop Engineer: You will join a blue chip consultancy firm and work in a project team that supports a Government Agency.

The role will see you:

  • Working on a variety of hardware, software and application incidents and requests

  • In-depth toubleshooting, resolving incidents and fulfilling Work Orders in line with Service Level Agreements

  • Provide advice, guidance and assistance to customers & colleagues

  • Liaise with internal and external teams to ensure timely resolution to customer incidents

  • IMAC and Project work, which may include uplifting equipment

  • Knowledge transfer between team and other stakeholders

  • Following Software Asset Management guidelines and processes

  • Fix/rebuild devices

  • Troubleshooting of current mobile telecommunications technology and Microsoft operating systems

  • Device deployments and software installations

  • Vendor liaisons

Your skills and experience

  • Full driving licence & own vehicle required

  • Proven technical skills within a Desktop environment

  • Ability to assess, interpret and apply known skills to a range of site based problems that may arise

  • Good understanding of Operating systems, network products and the most commonly used office software application packages

  • Significant practical Hardware break/fix experience, desktop, laptop, tablet and printers

  • Good Customer facing skills

  • Effective communication skills

  • Ability to carry out workshop repairs on products supported by client

  • Proven technical skills in iOS and Android

  • Experience in Active Directory

Apply now and I will call to discuss your situation and this role in more depth.