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Job

Desktop Support Administrator

Permanent

Salary - £28,000 - £30,000

Location - Stoke on Trent

Fully on site

Responsibilities:

  • Desktop support in a multi-user environment
  • Configure, maintain and provide Desktop support to all users to ensure they have the ability to work at all times
  • Provide support for all applications running on servers and desktops and all hardware associated with the applications
  • Actively participate in team discussions
  • Help develop IT solutions to meet the business objectives
  • Create and maintain documentation on the all IT systems
  • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
  • Demonstrate behaviour consistent with the company's Code of Ethics and Conduct.
  • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
  • Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications:

  • MCP, MCSA or MCSE qualification preferred
  • Desktop support experience
  • Advanced knowledge of Microsoft Windows 7, 10
  • Competent knowledge of Microsoft Office 2010 and newer (ideally including O365)