Desktop Support Engineer

  • Job ref:


  • Location:


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  • Salary:

    £20000 - £25000 per annum

  • Contact:

    Daniel Hall

  • Email:

  • Published:

    about 1 year ago

Desktop Support Engineer

Our client a Global Defence organisation are currently looking to hire a Desktop Support Engineer to answer queries and resolve technical issues involving computer hardware, software, network and telecommunications systems.

Your duties:

  • Provide help desk and technical support services. Ensuring that all requests from users are logged, updated and closed in line with SLA's

  • Install, configure and deploy computer system hardware and software

  • Install, configure, maintenance, and troubleshooting of hardware, software and peripheral devices.

  • Administer and maintain user accounts, permissions, and access rights.

  • Support the Network and Server teams to ensure that the appropriate patches, hot fixes, and service packs are installed in a timely manner.

  • Assist Network and Server administrators with scheduled maintenance, network improvements, upgrades and repairs.

  • Asset management for IT hardware, software, and equipment.

  • Assist with the Identification and resolution of any potential security breaches / vulnerability

  • Provide technical, operational and training support for all computer related equipment, peripherals, accessories and components.

  • Research and evaluate new software and hardware technologies which could enhance the computer system.

  • Provide on-call technical support

Please apply now if you'd like to find out more