Desktop Support Engineer

Desktop Support Engineer

Our client a Global Defence organisation are currently looking to hire a Desktop Support Engineer to answer queries and resolve technical issues involving computer hardware, software, network and telecommunications systems.

Your duties:

• Provide help desk and technical support services. Ensuring that all requests from users are logged, updated and closed in line with SLA's

• Install, configure and deploy computer system hardware and software

• Install, configure, maintenance, and troubleshooting of hardware, software and peripheral devices.

• Administer and maintain user accounts, permissions, and access rights.

• Support the Network and Server teams to ensure that the appropriate patches, hot fixes, and service packs are installed in a timely manner.

• Assist Network and Server administrators with scheduled maintenance, network improvements, upgrades and repairs.

• Asset management for IT hardware, software, and equipment.

• Assist with the Identification and resolution of any potential security breaches / vulnerability

• Provide technical, operational and training support for all computer related equipment, peripherals, accessories and components.

• Research and evaluate new software and hardware technologies which could enhance the computer system.

• Provide on-call technical support

Please apply now if you'd like to find out more