Digital Platform Technical Lead

Digital Platform Technical Lead

+ 6 month initial contract

+ Remote based with travel to Manchester

+ £70 to £80 per hour

+ Inside IR35

Key Skills:

• Significant client facing and technical leadership experience

• Broad experience delivering application support and maintenance in an ITIL-based service management environment (Incident, problem, change and release etc)

• Detailed web and mobile technology and systems architecture knowledge/awareness.

• Domain expertise in Digital Asset Management using Celum DAM

• Integrated infrastructure and application monitoring and alerting e.g. Dynatrace, Splunk, CloudWatch, ServiceNow

As part of our overall investment and growth strategy in the UK we are specifically recruiting a technical leader to work directly with a high-profile client in the day to day operation of a global web and mobile application for an exciting new opportunity.

Key Accountabilities and Responsibilities:

• Provide technical leadership and subject matter expertise in the day-to-day operation and enhancement of high profile public facing web and mobile applications

• Work directly on world-renowned client site, working collaboratively with client as required

• Give technical direction to remote support and development teams

• Provide guidance and share and grow knowledge in areas of specific domain expertise

• Support key client events providing direct support and intervention to address arising issues

• Implement and utilise appropriate monitoring and alerting solutions to ensure operational tranquility

• Lead proactive service improvement and optimisation

• Apply best practice solutions, mentoring more junior team members where necessary

• Work with architects to determine the implications of technologies, methodologies and compliance requirements on current and future solutions

• Contribute to proposal responses and business development activities as we continue to grow our business.

Essential Skills/Qualifications:

• Significant client facing and technical leadership experience

• Broad experience delivering application support and maintenance in an ITIL-based service management environment (Incident, problem, change and release etc)

• Detailed web and mobile technology and systems architecture knowledge/awareness.

• Domain expertise in Digital Asset Management using Celum DAM

• Integrated infrastructure and application monitoring and alerting e.g. Dynatrace, Splunk, CloudWatch, ServiceNow

• SAP Gigya authentication

• DevOps environment knowledge and experience with AWS EC2, Lambda.

• Agile working practices using Kanban and Scrum

• Experience using Confluence and Jira

• Ability to take the lead in customer facing engagements and build a single, shared understanding amongst participants through effective communication

• Experience and ability to communicate with a range of audiences including leadership, clients, stakeholders and delivery team members.

• Willingness to work on client-site and adjust working patterns as required to support key client events as necessary

• Eagerness to influence how digital services are delivered and support our clients as they transform

Desirable Skills/Qualifications:

• Media sector experience.

• Wider development skills e.g. Java, .Net

• Scripting and automation skills, familiarity with RPA would also be useful