Business Support

EBME Manager

EBME Service Manager

Stanmore, London

£40,000 - £45,000

A leading, reputable provider of medical engineering services is seeking a site based EBME Service Manager to work within the EBME department of a busy NHS hospital in Greater London.

Having grown to become one of the most successful providers of medical engineering services in the UK, they are able to offer excellent progression and development opportunities.

The Role:

Managing a team of Biomedical Engineers providing daily onsite repair, preventive maintenance and asset management of medical devices within specified hospital locations, you will be working with and supporting the Service Manager.


  • To recruit, induct, develop and support a team of Biomed Engineers to ensure customer satisfaction and to exceed contact KPIs
  • To supervise the workload of the team, allocating team members to optimize productivity
  • To set goals and objectives for subordinates and provide annual assessments and feedback
  • To ensure statistical information is produced, collated and analyzed on a regular basis to assist in evaluating the performance of the team
  • To perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer's guidelines when required
  • To complete repairs as required on medical equipment as per manufacturer's guidelines when required
  • Deal with OEM's service staff and management when required
  • Responsible for delivering customer satisfaction
  • Ensure data integrity within TBS management systems
  • Liaise with 3rd party suppliers for spare part and contract quotations
  • To complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures
  • To promptly raise any concerns regarding potential violations of the policies
  • To coordinate and attend regular customer meetings
  • To directly support the Service Manager as needed

Experience/skills required:

  • 5 years biomedical/medical experience
  • 3 years minimum experience in a management/team leader position
  • Ability to manage a team of at least 3 engineers
  • Experience working on medical equipment and/or medical devices
  • Relevant degree/qualification or equivalent (desirable but not essential)

The Package:

  • £40,000 - £45,000 basic salary
  • Paid overtime for pre-agreed work
  • Private pension via Royal London
  • Death in service x4 salary
  • Perk box
  • 25 days holiday + bank holidays
  • 25 days paid sickness
  • Free eye tests and up to £75 towards glasses
  • OEM training and full CPD

Click APPLY NOW to begin your application. Should you be suitable a CBSbutler representative will be in touch to confirm your application.