Graduate Engineer - Technical Services
A world leader in the development, manufacture and supply of Radar and Navigation systems are seeking a Graduate Engineer for their Technical Services department.
This is a unique opportunity to be involved with both technical operations and customer interaction.
You will work closely with the Customer Team and will be expected to provide a lead role in the provision of technical support for customers.
There will also be a link to the Engineering design team for products to ensure previous 'lessons learnt' are captured and incorporated during the design process
Liaise with the engineering design teams providing technical feedback from the field to influence design improvements throughout a product life cycle
Work closely with Customer Technical Support, responding to technical advice e- mails in a timely fashion and when required the writing of Technical Advise Sheets
To monitor and provide monthly reports on field failure reasons and rates
Liaise with the Quality team over customer complaints to assist in the provision of a technical solution.
Gain a system knowledge of the range of equipment such that system dependencies and potential fault conditions are understood to assist in fault finding and diagnostics
As required, complete investigations into reported radar performance issues. This will require a development of an increased understanding of Radar performance modelling theory and practices.
Graduate in Engineering or Computer Science Based Discipline
Sound knowledge of networking and associated hierarchy
Sound knowledge of computers including hardware and software with the ability to use various software packages such as Microsoft Word and Excel
Full clean driving licence
Fantastic opportunity for an enthusiastic graduate to learn and develop within a leading engineering and technology company.
Want to find out more? Apply now!