Implementation Solution Architect - Hampshire

Implementation Solution Architect

6 month contract - Hampshire

£600.00-650.00 per day

IaaS / Cloud / Implementation Architect / DV Clearance

The BMC/Remedy Solution Architect will own and be responsible for the architecture, design, engineering and implementation of the BMC/Remedy ITSM suite

The candidate will oversee the implementation of the BMC Remedy ITSM Suite products including Service Level Agreements (SLM), Configuration management (CMDB), knowledge management, and self-service capabilities to align with and support identified requirements

In addition, the Architect will oversee implementing required integrations of the BMC Remedy Action Request System with other GOTS and COTS application(s)

Architect the BMC Remedy platform to meet identified functional and non-functional requirements. Design and lead development and integration of Remedy improvements and feature additions utilizing feedback from leadership and infrastructure teams including self-service and capability automations

Skills & Knowledge:

  • Experience of developing security cloud platform

  • Experience of delivering operation service management

  • Experience of workload migration

  • Experience of working to Agile SaFE

  • VMWare Cloud and hyperconverged infrastructure experience

  • Collaborate with Infrastructure teams to develop and maintain Remedy ITSM data and system integrity

  • Lead assurance that proper application of security standards and compliance

  • Lead the status updates and comments to process owners, service owner(s), management and/or team participants