Infrastructure Engineer

  • Job ref:


  • Location:

    City of London, London

  • Sector:


  • Job type:


  • Salary:

    £30000 - £60000 per annum + DOE

  • Contact:

    Abbie Levens

  • Email:

  • Published:

    10 months ago

  • Start date:


  • Consultant:


Infrastructure Engineer
Full time permanent
Location: either London, Gloucestershire or Lancashire
Salary £30,000 - £60000 DOE
Will need to be eligible and willing to go ahead with a high-level Developed Vetting Clearance

25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund

This is an amazing opportunity to join a very sophisticated IT site that can offer innovative technologies and serious career growth. Are you ready to grow and join an Organisation that can make a difference? As part of this experienced team of 3rd and 4th line Engineers, you will be responsible for second / third line support to a variety of desktop systems. This includes performing installations, maintenance, performance optimisation and solving problems on a wide range of desktop infrastructure technologies. This role would be ideal for someone who is currently working as a 2nd/3rd Line Support.

Key responsibilities:

  • In depth technical support of a Windows desktop solution, including troubleshooting and problem/defect root cause analysis seeing through to full resolution.
  • Management of virtual desktop infrastructures hosted within Citrix XenDesktop.
  • Test and Release Windows desktop security patches.
  • Creation and maintenance of Windows desktop automated builds (MDT & SCCM)
  • Maintenance of AD Group Policies applicable to the desktop estate.
  • Use proactive monitoring methods/tools to identify problem prevention and continual improvement opportunities.
  • Handle customer problems promptly; escalate issues according to established procedures.
  • Be agreeable to participating in a 24x7 call-out rota and working some evenings and weekends if necessary.

Required skills
Will need to have:
* Understanding of patch management and deploy patches
* Experience in MS Exchange, VMWare, Citrix VDI, Remote access \ VPNs, Windows Server 2016 (AD \ GPO \ PowerShell) and Windows10
* Understanding of computer networks.

Desired experience
* Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts.
* Ability to identify and mitigate network vulnerabilities and explain how to avoid them.