Infrastructure Engineer - DV

  • Job ref:


  • Location:


  • Sector:


  • Job type:


  • Salary:

    £45000 - £55000 per annum

  • Contact:

    Charlie Cameron

  • Email:

  • Published:

    12 months ago

Infrastructure Engineer -DV

  • Role Type: Permanent

  • £45,000 - £55,000

  • Security Clearance: Must be eligible for SC & DV

  • Full Time on Site - North Yorkshire ( Scarborough)

What you will be doing:

  • In depth technical support of a Windows desktop solution, including troubleshooting and problem/defect root cause analysis seeing through to full resolution

  • Management of virtual desktop infrastructures hosted within Citrix XenDesktop

  • Test and Release Windows desktop security patches

  • Creation and maintenance of Windows desktop automated builds (MDT & SCCM)

  • Maintenance of AD Group Policies applicable to the desktop estate

  • Work in a disciplined and structured manner in accordance with ITIL based service management processes

  • Use proactive monitoring methods/tools to identify problem prevention and continual improvement opportunities

  • Handle customer problems promptly; escalate issues according to established procedures

  • Be agreeable to participating in a 24x7 call-out rota and working some evenings and weekends if necessary

  • Develop and maintain customer and third-party relationships

What you'll bring:

  • Understanding of patch management with the ability to deploy patches

  • Experience in MS Exchange, VMWare, Citrix VDI, Remote access \ VPNs, Windows Server 2019/22 (AD \ GPO \ PowerShell) and Windows10

  • Understanding of computer networks

  • Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts

  • Ability to identify and mitigate network vulnerabilities and explain how to avoid them

  • ITIL V4

  • Eligible for DV

It would be great if you had:

  • CCA-V / CCA-P

  • Experience of supporting & upgrading Windows 10 Operating Systems

  • Experience of supporting App-V packages and Full App-V Infrastructure

  • Software packaging and deployment experience. Experience with MS MECM would be an advantage

  • UE-V Administration

  • Experience of working on a customer site

  • Leadership experience to deputise for Team Leader

  • Accreditation to MCP level or equivalent

  • Experience of Agile delivery methods

  • Awareness of information security methods