Junior Service Delivery Manager - Basingstoke

Junior Level Service delivery manager x 2
Basingstoke - Some travel required to Client sites
Competitive salary & benefits

2 x Mid-level/ Junior

*The successful candidate will hold valid SC clearance OR be able to obtain one*

Our client is seeking 2 mid-level Junior Service Delivery Managers to join their successful company.
They are extremely keen to see those who are ready to take the next step in their career. They offer career and personal development within the organisation, and very keen to progress their employees within.

For the candidate to have releveant exepereince with Defence would be beneficial however all applications will be considered.

The role of the Service Delivery Manager will be to deliver contracted service commitments and continual service improvements for a Large IT based Defence Company.

You will, in conjunction with the customer identify and define requirements for new services, ensuring such services are professionally introduced & accepted into service, proactively leading internal and external suppliers in a service partnership as one service team.

A working day:

  • Monitor service risks

  • Control service costs

  • Improve productivity for customers in order to increase profitability and improve cost effectiveness.

  • Leading the service delivery to customers/ clients

  • Accountable for the forecasting and management of the account (orders, revenue and margin)

Core Skills:

  • Contract management

  • Financial management for IT

  • Stakeholder management

  • Service Level Management including Business Risk management

  • Service Delivery Expertise

Benefits and company perks

  • Competitive Salary

  • Up-to 15% bonus

  • 10% Pension

  • Working in a company who invest in their team (including certifications & subscriptions)

  • Excellent Career Development opportunities

  • You will be working within industry leading teams and people

If this is of interest to you, please contact me on 01737 821 064 or