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Job

Knowledge Management Delivery Lead

  • Job ref:

    1173576/001_1641898504

  • Location:

    Liverpool, Merseyside

  • Sector:

    ICT

  • Job type:

    Contract

  • Salary:

    £400 - £500 per day

  • Contact:

    Jamie Kenward

  • Email:

    jamie.kenward@cbsbutler.com

  • Published:

    11 months ago

  • Duration:

    6 Months

  • Start date:

    ASAP

  • Consultant:

    #

Knowledge Management Delivery Lead

Location: Liverpool

Duration: 6 Months

Clearance: SC Clearance

IR35 Determination: Inside IR35

Rate: £400 - £500 a day

Knowledge Management Delivery Lead: You will join a top tier enterprise consultancy working for a government body and will have responsibility for ensuring the knowledge management system is kept up to date with knowledge articles (KA) having the latest process documented, version control, communication of new KAs to members, monitoring and reporting on availability and capacity management and managing their own workload whilst supporting others.

+++ Please note that this is an SC Cleared role +++

Your skills and experience:

  • Updates knowledge articles following any changes implemented

  • Compiles knowledge articles for new or missing processes

  • Provides detailed analysis of system availability and capacity as and when required

  • Monitors availability and capacity daily

  • Ensures availability and capacity forecasting is available

  • Provide monthly reports on knowledge management and availability and capacity for submission into the monthly service review

  • Understands and adheres to quality and security standards and processes applicable to role

  • Identifies and implements service improvements

  • Seeks appropriate guidance in a timely and reasonable manner and provides guidance and mentoring to other team members

  • Practices Quality Assurance in all of their knowledge sharing, and high quality documentation, best practices, refactoring and formatting.

  • Analyses issues to identify suitable solutions or workarounds

Apply now and I will call to discuss this role and your situation in more depth.