£400 - £500 per day
11 months ago
Knowledge Management Delivery Lead
Duration: 6 Months
Clearance: SC Clearance
IR35 Determination: Inside IR35
Rate: £400 - £500 a day
Knowledge Management Delivery Lead: You will join a top tier enterprise consultancy working for a government body and will have responsibility for ensuring the knowledge management system is kept up to date with knowledge articles (KA) having the latest process documented, version control, communication of new KAs to members, monitoring and reporting on availability and capacity management and managing their own workload whilst supporting others.
+++ Please note that this is an SC Cleared role +++
Your skills and experience:
Updates knowledge articles following any changes implemented
Compiles knowledge articles for new or missing processes
Provides detailed analysis of system availability and capacity as and when required
Monitors availability and capacity daily
Ensures availability and capacity forecasting is available
Provide monthly reports on knowledge management and availability and capacity for submission into the monthly service review
Understands and adheres to quality and security standards and processes applicable to role
Identifies and implements service improvements
Seeks appropriate guidance in a timely and reasonable manner and provides guidance and mentoring to other team members
Practices Quality Assurance in all of their knowledge sharing, and high quality documentation, best practices, refactoring and formatting.
Analyses issues to identify suitable solutions or workarounds
Apply now and I will call to discuss this role and your situation in more depth.