West London, London
£24000 - £27000 per annum
about 2 years ago
Major Business Account Executive
Salary - £24K - £27K Per Annum
Location -- London
Our client based in London are an international energy consultancy company, with offices in Germany, USA, and Bosnia. As a business, they have grown every single year for last 22 years. Their mission is to help clients find the suitable energy and water supplies, and guide them towards the best use of them. The company is undergoing an expansion program, and they are looking for a Major Business Account Executive to be part of service delivery team to existing large and multi-site clients.
This is office based role, working as a part of the growing team. You would be providing support services and ongoing care to their existing large and multi-site clients, whilst supporting there Sales team with fixed price tenders. The company provides ongoing professional growth and friendly work environment for the right candidate. Relevant experience in managing large multi-site clients is highly desirable but full training is provided. Candidates need to be highly numerate and computer literate and have excellent verbal and written communication skills. It requires someone who has a high work ethic and ambition to succeed.
Providing excellent customer service by responding to customer enquiries such as billing, metering, change of tenancies, fixed price procurement, analysing results of tender, etc.
Regularly communicating with other team members and departments to ensure maximum efficiency and optimal client experience.
Maintaining and sustaining relationships with energy suppliers.
Any other duties reasonably requested.
Key skills and experience
Experience in business-to-business customer service
Good numeric skills with an eye for detail and accuracy
Excellent both written and verbal communication skills
Strong MS Office skills, especially Excel
Exceptional organisational skills
Track record of managing pricing cost components and pricing models - desirable
Competitive salary with annual review and performance bonus linked to individual KPIs
Company pension scheme and childcare vouchers.
Critical illness cover.
Ongoing training. We provide weekly training sessions covering a variety of topics such as weekly commodities overview, sales, industry legislation, etc.
Regular appraisals and career progression.
Two hours earlier finish on the day of your birthday.
Excellent location. Our office is a few minutes walking distance from Ealing Broadway underground and train station, with an abundance of shops and restaurants nearby.
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