McAfee SME - Remote Working

Service Operations Manager - McAfee SME

Remote Working

Inside IR35

£500 - £600 per day

SC Cleared

Roles & Responsibilities

As the ePO SME you will form an integral part of the SOM Security Information & Event Management team, responsible for ensuring that the implementation of the End Point Protection Service meets the defined business requirements. The End Point Protection Service is delivered using the McAfee ePO suite of products, so the applicant is required to have a sound, demonstrable understanding of this toolset and knowledge of industry best practice use of the product.

The ePO SME will contribute to the end-to-end delivery of the Security Information & Event Management service through:

• Production of engineering documentation (e.g. High and Low-level designs)

• Confirming compliance to requirements

• Supporting test campaigns designed to exercise the technology

• Assisting consumers of the Security End Point Protection service to ensure that, as part of the on-boarding activities to the service, the application of the product within numerous different solutions can be configured appropriately to meet expectations of the service

• Ensuring that the benefits being provided by this technology can be demonstrated and are well understood by the organisation

• You will also contribute to the product build out, configuration, testing, training and operational handover to support staff. The role also involves working with other programmes (non SOM) to accommodate their requirements and configure the ePO tool set accordingly.

Skills Required:

• Extensive and proven experience of the McAfee ePO product, ideally in a Service Operation Management Environment

• Experience in ePO design and a record of successful implementation

• Experience of integrating ePO with monitoring, orchestration and automation workflows

• Recent hands-on experience in the configuration of ePO in a highly complex environment

• Self-motivation

• Attention to detail

• Strong communication skills

• Ability to work collaboratively across multiple disparate teams.

Skills Nice to have:

• Working knowledge of Agile Methodologies such as SCRUM;

• Experience of working with the ITIL framework.