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Job

Network Engineer

  • Job ref:

    ALE/265P_1592474161

  • Location:

    Corsham, Wiltshire

  • Sector:

    Networking

  • Job type:

    Permanent

  • Salary:

    DV Bonus PA

  • Contact:

    Abbie Levens

  • Email:

    alevens@cbsbutler.com

  • Published:

    3 months ago

  • Consultant:

    #

Network Engineer

DV Clearance - you will need to eligible for Developed vetting clearance

Corsham

Perm full time

Salary DOE

The Role:

We are looking for a Network Engineer whose role will primarily involve event management on our clients' live system, All Network Engineer's must have subject matter expert-level knowledge of the BMC suite of services and experience in Relevant Technology listed:

  • Whatsup Gold;
  • BMC TrueSight Infrastructure Manager, BMC Discovery;
  • BMC Remedy;
  • Net IM;
  • ARX; and Portal.

The Event Management Services shall be provided at each customer location.

The Event Management Services shall include:

  • Raising and responding to Alerts, Events and Incidents, including handing off each of these to the relevant Resolver Group or service desk;
  • Supporting the Authority to develop best practices (and if the Authority requests, implementing such practices) in relation to:
  • Configuration of relevant systems with respect to Events and Alerts; and activities which will result in the detection, notification, filtering and correlation of all Events and Alerts;
  • Liaising and working collaboratively with the Authority and Authority Third Parties to identify appropriate monitoring thresholds for Alerts and Events, including network, infrastructure, application and facilities monitoring;
  • Engineering and managing Event Management Dashboards;
  • Identifying circumstances where an Alert is required and configuring Alerts to meet the requirements of the Event Management Service stakeholders;
  • Raise and make available Event Records and reports on a monthly basis as part of the Monthly Service Management Reviews; and if the Supplier detects an Event that has an impact on, or may have an impact on: the Authority; or any Authority Third Party, the Supplier shall notify Authority and the relevant Authority Third Party, on a near real-time basis.

Core Skills/Experience

  • DV Clearance will be required
  • Whatsup Gold;
  • BMC TrueSight Infrastructure Manager, BMC Discovery;
  • BMC Remedy;
  • Net IM;ARX; and Portal
  • Solarwinds