about 2 months ago
based in Gloucester
Competitive annual salary
*please note this is a DV Cleared role
We are looking for a 3rd Line Network Engineer to provide technical expertise in maintaining our solution environment. Your role will involve proactively maintaining the environments, providing technical escalation for 1st and 2nd line colleagues, engaging with our vendors and Subject Matter Experts and identifying ways to improve our service delivery.
Have a proven track record of delivering IT technical network support in a customer facing environment.
Be familiar with industry standard products and keen to learn new tools and products
Be self-sufficient and proactive and keen to identify solutions to problems
Provide recognized specialist skills in supporting multiple products in order to maintain availability and security of the service.
Be able to communicate with a variety of stakeholders, both internal and external
Have an eagerness to develop and broaden your own skill set and also to share your knowledge and experience with the wider team.
Have some experience of infrastructure support, or a willingness to develop and broaden these skills throughout the role.