Up to £28800 per annum
18 days ago
Based in Stevenage, Hertfordshire
£28,800 per annum
Must be eligible for Security Clearance
You will be working for a leading IT defence organisation as part of the global connectivity LAN Support team.
As a Network Technician, you will be:
Responsible for providing a high level of support and advice to all of the accounts that are currently supported by the shared networks teams.
Involved with small to medium sized project work (Includes MSCs & Planned work)
Mentor and trainer to TSNE09 engineers
Takes ownership of incidents and progresses them through to resolution.
Takes ownership of more complex issues than at TSNE09 level.
Takes escalations from TSNE09 engineers and ensures all high severity incidents are escalated to the Incident Management Team
Perform known, existing implementation solutions, return to baseline configuration of routers and switches if and when required.
Will review requests for network management, security & Configuration changes through a BAU change or catalogue process.
Able to verify Networking Management, Security & Configuration requirements and apply changes to provision tooling templates.
Investigate Service improvements and make recommendations based on these investigations.
Able to work in a team or on their own with no or very little supervision.
Stands in for Technical Specialist
3rd party management where technical dialogue is required with 3rd party engineers.
Detailed analysis of provided requirements and other output from upgrades, changes or catalogue requests and map to current network management, security & configuration
As a Network Technician you will have:
High Technical knowledge of networks, network security and their configuration and operational processes
Proven commercial networking experience.
Strong, in-depth knowledge of networking technologies, i.e., LAN, WAN, TCP/IP, routing, switching and subnet addressing.
Strong in-depth knowledge of networking hardware, ideally from the Cisco & Juniper family,
Experience of network implementation work
Good Network Management, Security and Configuration understanding
Working knowledge of ISDN, VPN, Broadband solutions.
Experience with network monitoring and troubleshooting tools.
Cisco Certified Network Associate accreditation desirable
Previous experience of network design advantageous
ITIL Foundation or knowledge of ITIL processes desirable.
Understanding of network security - Wireless / Firewalls