Remedy Consultant

Job Title: Remedy Consultant

Location: Hampshire

Contract: 6 months+

Rate: £650 per day inside ir35

DV security clearance is required for this role

I am looking for a Remedy Consultant for a client of mine who are an IT Systems Integrator operating within the UK defence sector to take ownership of the development of my clients ITSM.

Your role will involve:

  • Working as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared.
  • Having the responsibility of owning the delivery of a work package from design, through prototyping, ensuring the work package meets functional and non-functional requirements. The skills necessary to troubleshoot and problem solve. The candidate will script repeatable unit tests to exercise functionality, which will account for desired and undesired outcomes.
  • You will be responsible for the delivery of ongoing change to the work package, in response to evolving user requirements.
  • You will continue to support the work package through user piloting and into production and will continue to be on hand to provide early life support, as well as creating and maintaining support and design documentation to assist users and support personnel in maintaining the work package throughout its life.

Your experience:

  • The successful applicant will possess a wealth of experience in the design and configuration of the BMC Remedy ITSM toolset in a highly available architecture.
  • Experience in the configuration of Incident, Problem, Change, Service Catalogue, Knowledge base, Asset configuration Management processes.
  • Candidates must have an advanced knowledge of Microsoft Windows systems administration within an enterprise environment - delivery of configuration change via GPO, Registry, Filesystem, Powershell cmdlets or, WMI, as well as Windows Update and patching mechanisms, including Windows Installer.

If you are interested in this role or wish to apply, please feel free to reply to this e-mail or call me on 01737 821029 or 07766 512829

Many thanks,