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Job

SAP Service Analyst

  • Job ref:

    1168257/001_1550149423

  • Location:

    Portsmouth, Hampshire

  • Sector:

    Business Analyst

  • Job type:

    Contract

  • Salary:

    £400 - £500 per day

  • Contact:

    Phil Johnson

  • Contact email:

    pjohnson@cbsbutler.com

  • Published:

    1 day ago

  • Duration:

    3 months +

  • Start date:

    March 2019

SAP Service Analyst

+ Initial 3 month contract

+ Hampshire based role

+ £400-500 per day

+ SAP

+ Business analysis

+ Workshop facilitation

+ Requirements elicitation, management and documentation

+ Solution development lifecycle through business case, requirements planning, development, testing, implementation and support

+ Project Management methodologies e.g. Prince 2, Agile

+ SAP technologies (such as: SAP Finance, Business Warehouse and / or Business Planning and Consolidation)

SAP Service Analyst

The role

An integral player in the Enterprise Applications team focusing on delivery of SAP systems, you will provide business analysis skills and rigour, project oversight and supplier management to support business change. Within this high performance, high demand 24/7/365 environment, IT enabled business change has a critical role to play in delivering excellence.

You will:

  • be the catalyst to ensure that business changes are sufficiently well defined and implemented so as to achieve the desired outcome/benefit

  • proactively work with key stakeholders and customers to clearly identify, capture and articulate business requirements in a consistent manner

  • manage the implementation of business changes in accordance with Information Solutions' strategy and governance

  • motivate, manage and influence the performance of suppliers, peers, partners and external stakeholders

  • actively seek opportunities to re-use existing solutions to satisfy new requirements

  • create testing strategies and co-ordinate user acceptance testing

  • provide excellent customer service by:

    • ensuring supplier performance targets are met and that current service levels are meeting the business needs

    • assisting with implementing corrective action plans and identify continuous improvement initiatives, assisting with the implementation thereof.

You will be experienced in;

Business analysis

Workshop facilitation

Requirements elicitation, management and documentation

Solution development lifecycle through business case, requirements planning, development, testing, implementation and support

Project Management methodologies e.g. Prince 2, Agile

SAP technologies (such as: SAP Finance, Business Warehouse and / or Business Planning and Consolidation)

It would be advantageous to have knowledge and experience of;

a broad range of technologies and solutions; Cloud, Mobile, Social, Analytics, COTS and bespoke solutions

Service Management / ITIL

SAP Technologies (such as: Asset Lifecycle Management , Project Systems, Plant Maintenance, Human Resources, SAP Cloud Solutions (Ariba, Hybris CRM etc), Success Factors or Concur)