2nd Line Engineer (Permanent)
Basingstoke based 2nd Line Engineer role
Must currently hold live SC Clearance.
A FTSE 500 company. In the UK some of their services include; IT consulting services, technology products, managed services, cloud-based solutions, and systems integration.
Excellent team player
Takes ownership of assigned tasks and anticipates and identifies potential issues and service improvements.
Experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery. Excellent customer communication skills. Technical knowledge of secure IT infrastructures, applications and IT security policies and enforcement.
Experience in supporting secure IT infrastructures. Experience in incident resolution and/or system management of secure IT infrastructures.
Awareness of DevOps methodology.
Proven technical understanding and support of some or all of:
Understanding of ITIL Service Management
Windows Server 2012 platforms
Microsoft Group Policies
Microsoft Office 2016
VMware ESX and vCentre
Management of SAN based storage and backup system (ideally EMC)
Base understanding of Systems Centre Operations Manage 2012
Base understanding of Systems Centre Configuration Manager 2012 software delivery Anti-Virus management and reporting.
Cisco UCS knowledge
Microsoft SharePoint Server 2013
SharePoint Site Management
SQL Server 2012 database management
Experience of Java based application support
IIS web services management and support.