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Job

SC Cleared - 3rd Line Support Engineer x2

SC Cleared 3rd Line Network Support Engineer - Permanent x2

  • Basingstoke based 3rd Line Network Support Engineer role

  • Competitive salary

  • Fantastic Benefits available

  • Great career progression opportunities

  • MUST currently hold live SC Clearance.

This Role will also require candidates to go through Developed Vetting. Please make sure you are comfortable going through this process before applying.

The Company:

A FTSE 500 company. In the UK some of their services include; IT consulting services, technology products, managed services, cloud-based solutions, and systems integration.

Role

The 3rd Line Support role will require the candidate to investigate and resolve issues and incidents passed on from the 2nd Line Support team. The 3rd Tier will in effect be the first line of investigative response and will be required to manage and own assigned incidents escalated from the 2nd Line Support team. These incidents will cover both infrastructure and application issues which require investigation and resolution.

Skill Set & Qualifications:

  • Understanding of ITIL system management

  • Windows Server/Active Directory/GPOs

  • Cisco ACI

  • Cisco ISE

  • Virtualisation (preferably VMware)

  • Storage and Backup solutions

  • SQL Server

  • IIS Server

  • Networking

  • Monitoring/dashboard configuration