Senior Business Analyst

Senior Business Analyst - ESN Programme

Main location: Bristol (primary) plus travel to London and Hatfield

Contract: 6 months

Rate: £470 per day inside ir35

Remote working: 3 days on site per week

Why this role matters

Senior Business Analyst to be based in Bristol working with our Technology service operations business unit and the Emergency Services Network (ESN) Programme.

As part of your role, you will be accountable for requirements gathering, scoping, planning, gap analysis, process definition, system and people improvements. Target Operating Model definition and Communications and Training improvements.

What you'll be doing

As part of your role, you will take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisational change.

Support the Programme Manager, technology and design directorates in the Roadmap process, in understanding business needs and exploring / assessing initial options to enable early elimination of 'non-starters'.

Identify stakeholders and their business needs. Work with these to understand problems, create options, assess feasibility and define scope of the solution

For chosen options, elicit, analyse, challenge, prioritise and document requirements to enable development of E2E business solution.

Working with Mobile and Voice Architects and / or Solution Designers to ensure that solutions are fit for purpose, cost effective and maintains or improves operational performance.

Identify process impacts and lead implementation of required changes within technology (e.g., definition and implementation of new processes)

Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.

Capture and track the delivery of the requirements within the final project deliverables.

Support the programme / project managers assess and manage change requests.

Ensure assigned projects are aligned to our strategy and roadmap and deliver the targeted business benefits.

We'll also need to see these on your CV

• Mobile networks experience
• Strong track record of analysis assignments which have resulted in value add solutions.
• Extensive expertise in breaking down problems, creating options and assessing feasibility.
• Experience of various tools and techniques, e.g. walkthroughs, requirements analysis, testing, modelling, process and customer experience mapping, TOM definition.
• Process definition.
• Excellent communications and presentation skills.

Business Impact:

The Business Analyst is skilled in the elicitation of requirements across all of the organizations stakeholders in order to produce documentation that can be used to develop or select a solution (process or system) for a business problem or opportunity.

The delivery of every project hinges upon having clear, unambiguous requirements that can be used to design the solution and to test against. If these are sub-standard or incomplete then we risk delivering the wrong thing, have to pay for re-work or releasing something that is going to cause an incident.

Authority/Decision Making:

Work with stakeholders to ensure that solutions are fit for purpose and meet their requirements; are cost effective and maintain or improve customer experience / operational performance / meet contractual obligations.

Comfortable in challenging / disrupting to ensure Projects add value and adhere to the Business strategies.