Senior Infrastructure Engineer

  • Job ref:


  • Location:

    Bristol, England

  • Sector:


  • Job type:


  • Salary:

    £450 - £550 per day

  • Contact:

    Liam Parsons

  • Email:

  • Published:

    over 2 years ago

  • Duration:

    18 months

  • Start date:


  • Consultant:



Location: Bristol

Rate: £450 - £550 per day

Key responsibilities

  • Provide capability to the design and build of Microsoft Windows based Servers using the Microsoft suite of deployment tools

  • Work in a disciplined and structured manner in accordance with ITIL V3 based service management processes

  • Ensure business applications are maintained and updated (i.e. patched) in accordance with client policy.

  • Carry out preventative maintenance and monitoring using Customer provided tools

  • Update and administration of any changes to Configuration Items (CI)

  • Manage all customer issues through the proper escalation channels

  • To act as the subject matter expert for the identified role specialism in at minimum one or more of the key areas, providing specialist knowledge for both Project and BAU work.

  • To provide a high degree of technical accuracy in the completion of subject matter documentation, to be thorough, diligent and timely with the production of documentation to meet applicable deadlines.

Essential skills

  • The ability to provide input into the component design process

  • Strong communication, troubleshooting and analytical skills.

  • Strong customer service skills, focused upon meeting customer needs.

  • Complex service delivery experience, preferably in a Multi-Vendor environment.

  • Knowledge and experience with ITSM/ITIL V3 Reference model

  • Must possess an understanding of User Management in Microsoft Windows environments

  • SME knowledge of Microsoft Active Directory (AD) / AD Federation services (ADFS) and AD group policies

Desirable skills

  • A working knowledge of the management / fault rectification of recent versions in relation to the SME field of knowledge

  • Demonstrate knowledge of Microsoft Hyper-V and associated technologies

  • Demonstrate knowledge Virtual Desktop Infrastructure (VDI) deployment and management

  • Experience of Microsoft SCCM; including building and deploying SCCM packages

  • An understanding of Enterprise Endpoint Security products such as AV, Application & Device locking

  • A working knowledge of Network security products such as McAfee Web Gateway, firewall appliances, Denial of Service (DoS) products & procedures, Network Intrusion Prevention Systems (NIPS) and Network Intrusion Detection (NID)