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Senior Network Consultant - CUCM/ UCCE - Reading, Berkshire

Salary: £400 - £450 per day
Location: Reading, Berkshire
Job type: Contract
Sector: IT

Description

Unified Comms Delivery Consultant

Reading - Remote - UK based

12 month contract

£400 - £450 per day

Consultant - Unified Communications

Delivery Consultant with a demonstrable track record in low level design and hands-on delivery of Cisco Unified Contact Centre Enterprise (UCCE) solutions. The role requires strong hands on technical delivery and excellent communication skills with significant (5+ years) hands-on design, implementation, configuration, testing, troubleshooting and transformation experience of Cisco enterprise contact centre technologies.

Key Skills:

+ Unified Contact Centre Enterprise (UCCE)
+ Contact Centre Domain Manager (CCDM)
+ Cisco Unified Intelligence Centre (CUIC)
+ Customer Voice Portal (CVP) and VXML gateways
+ Unified Contact Centre eXpress(UCCX)
+ Peripheral Gateways (PG)
+ Finesse agent and supervisor desktops
+ Unified Communications Manager (CUCM)
+ Cloud Collaboration
+ Unity & Unity Connection
+ Expressway
+ Unified Border Element (CUBE)

Experience in design, implementing, transforming, troubleshooting, testing and supporting Cisco UC technologies including:
+ IPT (IP telephony),
+ VoIP (Voice over IP),
+ IM (Instant Messaging) and Presence,
+ Collaboration tools,
+ Audio/video/web conferencing,
+ SBCs (Session Border Controllers),
+ Voice gateways,
+ SIP( Session Inititiated Protocol) /TDM (Time Division Multiplex) trunking,
+ IP routing and switching,

Senior Network Consultant - CUCM/ UCCE

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