37. 5 HOUR WEEK
BASED - ROTHERHAM
CONTRACT DURATION - PERMANENT
SALARY £18,000 - £22,000
The Company - Service Administrator
My client manufactures and distributes quality healthcare equipment throughout the UK and internationally. They offer a comprehensive range of patient handing equipment from exclusive Woburn profiling beds, static and active mattresses and cushions through to hoists.
Key responsibilities of the Service Administrator
Provide excellent customer service.
Promptly be following up with information and update customers.
Receive incoming calls from customers and deal with their enquiry prompt.
Keeping customers informed on the progress of their jobs and materials.
Allocate Reactive work and plan Engineer visits following guidance from the Service Operations Manager
Review system information daily, to highlight orders and scheduled work which need to be progressed, updated, expedited or chased to avoid any being over-looked or incurring avoidable delays.
Prepare weekly and monthly reports for the Service Operations Manager
Experience required as the Service Administrator
Excellent written and verbal communication
Knowledge of scheduling service orders
High level of organisation
Keen attention to detail
Ability to perform under pressure
Proficient IT skills
Company benefits - Service Administrator
Salary £18,000 - £22,000 per annum
21 days' holiday plus bank holidays (2 extra days for no sick days within a year)
Quarterly bonus based on company profit
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