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Job

Service Administrator

SERVICE ADMINISTRATOR

37. 5 HOUR WEEK

BASED - ROTHERHAM

CONTRACT DURATION - PERMANENT

SALARY £18,000 - £22,000

The Company - Service Administrator

My client manufactures and distributes quality healthcare equipment throughout the UK and internationally. They offer a comprehensive range of patient handing equipment from exclusive Woburn profiling beds, static and active mattresses and cushions through to hoists.

Key responsibilities of the Service Administrator

  • Provide excellent customer service.

  • Promptly be following up with information and update customers.

  • Receive incoming calls from customers and deal with their enquiry prompt.

  • Keeping customers informed on the progress of their jobs and materials.

  • Allocate Reactive work and plan Engineer visits following guidance from the Service Operations Manager

  • Review system information daily, to highlight orders and scheduled work which need to be progressed, updated, expedited or chased to avoid any being over-looked or incurring avoidable delays.

  • Prepare weekly and monthly reports for the Service Operations Manager

Experience required as the Service Administrator

  • Excellent written and verbal communication

  • Knowledge of scheduling service orders

  • High level of organisation

  • Keen attention to detail

  • Ability to perform under pressure

  • Proficient IT skills

Company benefits - Service Administrator

  • Salary £18,000 - £22,000 per annum

  • 21 days' holiday plus bank holidays (2 extra days for no sick days within a year)

  • Standard pension

  • Quarterly bonus based on company profit

Click APPLY NOW to begin your application.