Service Analyst - Vulnerability Management

Service Analyst - Vulnerability Management

• Vulnerability Management; Security Operations; Cyber; Infrastructure; Service;

• ITIL; SIAM; IT Security; EIT Vulnerability

• Preston (remote working available)

• £40,000 - £45,000 + excellent bens.

From keeping soldiers, sailors, and pilots safe to helping countries prosper, from developing the next generation of supersonic aircraft to investing in the next generation of super-smart talent - we work together to give our customers an essential edge in protecting the things that really matter.

As a Service Analyst in Vulnerability Management, you will be protecting our Infrastructure, which is a critical part of the work undertaken by Enterprise IT. We are looking for a Service Analyst with a broad knowledge of Service Operations and Delivery who can perform consistently across multiple technology areas and has a keen interest in IT Security.

Your main responsibilities as a Service Analyst - Vulnerability Management will involve:

• Vulnerability Management - Working closely with EIT Security Operations you will manage multiple streams of work engaging and driving technical teams to plan for and remediate vulnerabilities identified on our systems

• Major Vulnerability Management - From time-to-time we will have critical vulnerabilities we need to manage - you will be a key part of the team working alongside Major Incident

• Management to ensure critical vulnerabilities are mitigated and remediated in a timely manner

• Reporting at both a detailed and summary level on progress against vulnerability remediation plans

• Frequently liaising with internal and external suppliers and partners in ensuring vulnerabilities are being managed to completion

• Escalation of any issues that cannot be resolved to the correct level

• Contribute to documenting the EIT Vulnerability programme approach including policies and procedures

• Assist in prioritising the EIT Vulnerability footprint, including integration with Risk Management, data gathering and assessment.

Your skills and qualifications:

• Be trained at least to ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training

• Knowledge of working within a SIAM operating model

• Have experience of, or keen interest in, IT Security

• Have wide experience in driving through burn-down/remediation plans to completion