Service Architect

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  • Location:


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  • Salary:

    £60000 - £90000 per annum + 10% Bonus, Car Allowance

  • Contact:

    Tom McParland

  • Email:

  • Published:

    20 days ago

  • Start date:


  • Consultant:

    Tom McParland

Service Architect

SC/DV Cleared

£60,000 - £90,000 Per Annum DOE

Based in any of the below locations:

Manchester; Birmingham; London, Bristol, Cheltenham; Remote

The Role:

  • Experience of information systems service design and delivery, applying engineering rigour through Enterprise Architecture development methods and tools as appropriate.

  • An appreciation of a range of architecture approaches, the factors involved in choosing the right approach and when and how they may be tailored.

  • Experience in the design of high-level structures to enable and guide the design and development of integrated services that meet current and future business needs.

  • Insightful analysis as required to ensure the development of and modifications to service components are appropriately considered. (e.g. relevant architectures, strategies, policies, standards and practices, ensuring that existing and planned service components remain compatible).

  • Experience of continual service improvement strategies.

  • An appreciation of how Enterprise Architecture activities relate to programme/project management and business change.

  • Articulates necessary changes to service architecture components, processes, organisational structures, and operating models.

  • Architectural modelling skills using UML, BPMN, ArchiMate 3.0 and Enterprise Architecture tooling such as Archi, BiZZDesign Enterprise Studio, Sparx Enterprise Architect and MooD.

  • Understanding of the use of Enterprise Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks.

  • Appreciation of V-V and EASE System Engineering processes.

  • Appreciation of MODAF and NAF frameworks.

  • Knowledge and experience of business analysis techniques and approaches.

Delivery Methods & Industry Experience:

  • Appreciation of Agile development methodologies including SAFe, DSDM & SCRUM, DevOps and continuous methods.

  • Experience of working within Agile delivery, such as using sprints, scrums, retrospectives and backlogs.

  • Experience working with Central Government, particularly in the Defence or Security and Intelligence sectors.

  • Experience across Base/Fixed systems, working to Defence ICT policies, including JSP 604 is highly desirable.

Service Architecture Skills:

  • Translating business visions, goals, objectives and high-level requirements into Service Architectures.

  • Developing service strategy and designs, within the context of dynamic, agile, rapidly evolving environments.

  • Developing service models for large and complex programmes, managing performance and coherent integration across multi-vendor ecosystems.

  • Leading reviews of as-is services or in-flight projects and communicating findings of the review back to senior stakeholders.

  • Ensuring the achievement of formal confirmation that service acceptance criteria have been met, and that the service provider is ready to operate the new service when it has been deployed.

  • Capturing of full life costs across the enterprise landscape.

  • Working within ITIL / SIAM environments with multiple support towers and service vendors

  • Understanding to ITIL expert level (ideally) of Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement processes.

  • Low-level ITIL processes with the ability to clearly mentor crown servants in the development of service operations management processes.

  • Delivering service models in line with strategy as defined by the Enterprise Architecture Framework.