Service Delivery Manager

Job title: Service Delivery Manager

Security Clearance: SC Cleared

Location: Liverpool Hybrid (2/3 days per week)

Rate: £540 per day inside ir35

You will join a global IT consultancy who are delivering digital transformation to a central government agency. This role focuses on release management and as such you will be a technical Service Delivery Manager with problem and release management experience who will work in a troubleshooting team to review, package, and release significant problem record updates.

+++ Due to the nature of the end client, you will need to hold SC Clearance +++

Service Delivery Manager with a real experience / background in Infra and Apps, needs to be able to jump into detail and manage client relationships.

You will have strong experience in at least one of the following:

  • Data management and strategy.
  • Application and infrastructure controls monitoring design and implementation.
  • Asset Management.
  • Service Management/ Design/ Knowledge management and documentation.
  • Platform security, Data Protection, and patching.

Your skills:

  • As Service Delivery Manager you will have Strong IT Service Delivery experience.
  • Service level maintenance and service risk management experience.
  • Delivery and obligation control experience.
  • Understanding of ITIL framework.
  • As Service Delivery Manager you will have experience of leading teams.
  • Client management/communication experience, both technical and non-technical.
  • As Service Delivery Manager you will have incident management experience (beneficial).

If you are interested in this Service Delivery role or wish to apply, please feel free to call me on 01737 821029 or 07766 512829