Service Delivery Manager x3 -

Service delivery manager x 3

Basingstoke - Some travel required to Client sites
Competitive salary & benefits

1 x Senior

2 x Mid-level/ Junior

*The successful candidate will hold valid SC clearance OR be able to obtain one*

The role of the Service Delivery Manager will be to deliver contracted service commitments and continual service improvements for a Large IT based Defence Company.

You will, in conjunction with the customer identify and define requirements for new services, ensuring such services are professionally introduced & accepted into service, proactively leading internal and external suppliers in a service partnership as one service team.

A working day:

  • Monitor service risks

  • Control service costs

  • Improve productivity for customers in order to increase profitability and improve cost effectiveness.

  • Leading the service delivery to customers/ clients

  • Accountable for the forecasting and management of the account (orders, revenue and margin)

Core Skills:

  • Contract management

  • Financial management for IT

  • Stakeholder management

  • Service Level Management including Business Risk management

  • Service Delivery Expertise

Benefits and company perks

  • Competitive Salary

  • Excellent Salary

  • Up-to 15% bonus

  • 10% Pension

  • Company Car/allowance

  • Family Medical

  • Working in a company who invest in their team (including certifications & subscriptions)

  • Excellent Career Development opportunities

  • You will be working within industry leading teams and people

If this is of interest to you, please contact me on 01737 821 064 or