Service delivery manager x 3
Basingstoke - Some travel required to Client sites
Competitive salary & benefits
1 x Senior
2 x Mid-level/ Junior
*The successful candidate will hold valid SC clearance OR be able to obtain one*
The role of the Service Delivery Manager will be to deliver contracted service commitments and continual service improvements for a Large IT based Defence Company.
You will, in conjunction with the customer identify and define requirements for new services, ensuring such services are professionally introduced & accepted into service, proactively leading internal and external suppliers in a service partnership as one service team.
A working day:
Monitor service risks
Control service costs
Improve productivity for customers in order to increase profitability and improve cost effectiveness.
Leading the service delivery to customers/ clients
Accountable for the forecasting and management of the account (orders, revenue and margin)
Financial management for IT
Service Level Management including Business Risk management
Service Delivery Expertise
Benefits and company perks
Up-to 15% bonus
Working in a company who invest in their team (including certifications & subscriptions)
Excellent Career Development opportunities
You will be working within industry leading teams and people
If this is of interest to you, please contact me on 01737 821 064 or firstname.lastname@example.org