Service delivery manager x 3
Permeant
Basingstoke - Some travel required to Client sites
Competitive salary & benefits
1 x Senior
2 x Mid-level/ Junior
*The successful candidate will hold valid SC clearance OR be able to obtain one*
The role of the Service Delivery Manager will be to deliver contracted service commitments and continual service improvements for a Large IT based Defence Company.
You will, in conjunction with the customer identify and define requirements for new services, ensuring such services are professionally introduced & accepted into service, proactively leading internal and external suppliers in a service partnership as one service team.
A working day:
Monitor service risks
Control service costs
Improve productivity for customers in order to increase profitability and improve cost effectiveness.
Leading the service delivery to customers/ clients
Accountable for the forecasting and management of the account (orders, revenue and margin)
Core Skills:
Contract management
Financial management for IT
Stakeholder management
Service Level Management including Business Risk management
Service Delivery Expertise
Benefits and company perks
Competitive Salary
Excellent Salary
Up-to 15% bonus
10% Pension
Company Car/allowance
Family Medical
Working in a company who invest in their team (including certifications & subscriptions)
Excellent Career Development opportunities
You will be working within industry leading teams and people
If this is of interest to you, please contact me on 01737 821 064 or lauren.warner@cbsbutler.com
