Service Delivery Manager x3 -

Service delivery manager x 3
Permeant
Basingstoke - Some travel required to Client sites
Competitive salary & benefits

1 x Senior

2 x Mid-level/ Junior

*The successful candidate will hold valid SC clearance OR be able to obtain one*

The role of the Service Delivery Manager will be to deliver contracted service commitments and continual service improvements for a Large IT based Defence Company.

You will, in conjunction with the customer identify and define requirements for new services, ensuring such services are professionally introduced & accepted into service, proactively leading internal and external suppliers in a service partnership as one service team.

A working day:

• Monitor service risks

• Control service costs

• Improve productivity for customers in order to increase profitability and improve cost effectiveness.

• Leading the service delivery to customers/ clients

• Accountable for the forecasting and management of the account (orders, revenue and margin)

Core Skills:

• Contract management

• Financial management for IT

• Stakeholder management

• Service Level Management including Business Risk management

• Service Delivery Expertise

Benefits and company perks

• Competitive Salary

• Excellent Salary

• Up-to 15% bonus

• 10% Pension

• Company Car/allowance

• Family Medical

• Working in a company who invest in their team (including certifications & subscriptions)

• Excellent Career Development opportunities

• You will be working within industry leading teams and people

If this is of interest to you, please contact me on 01737 821 064 or lauren.warner@cbsbutler.com