Newcastle upon Tyne, Tyne and Wear
£380 - £430 per day
about 1 year ago
Service Design Architect
Based in Newcastle
Paying between £380 - £430 Per day DOE
6 Month initial contract
Must hold active SC Clearance to gain access to client site
The Service Design Architect is responsible for the design and development of the service management and delivery solution to support the delivery of new and changed services. The Service Architect role will align to the technical design output developed by the Chief Technology Office (CTO) and work closely with the account specific CTO during the Service Design phase of the solution.
The ability to express a pragmatic and thorough design, taking into account any conflicting priorities of the account and customer.
The ability to hold a large and diverse design team to a single agreed approach, and to ensure that there are no gaps between the various components.
The Service Architect must have:
A detailed knowledge of service delivery concepts and techniques.
A strong operational understanding of service supply chains
Experience of service design for major IT systems
The ability to write coherent, concise, and readable technical documentation
Have operated throughout the entire lifecycle of a programme or project
ITIL version 3 or greater
Experience of modelling techniques and tools - process, applications, data and technology