£500 - £570 per day + Outside IR35 Remote working
13 days ago
4 months +
Service Design Architect
+ Remote working
+ 4 months +
+ Outside IR35
+ £500 - £580 a day
+ Sc cleared role
+ Experienced in Service Design for major IT systems
+ SC clearance
The Service Design Architect is responsible for the design and development of the service management and delivery solution to support the delivery of new and changed services along with ensuring that the Service Catalogue is maintained where services are amended. The Service Architect role will align to the technical design output developed by the Chief Technology Office (CTO) and work closely with the account specific CTO during the Service Design phase of the solution.
Strong customer management and interpersonal skills and an in-depth knowledge of the service design area.
The ability to express a pragmatic and thorough design, taking into account any conflicting priorities of the account and customer.
The ability to hold a large and diverse design team to a single agreed approach, and to ensure that there are no gaps between the various components.
The Service Architect must have:
A detailed knowledge of service delivery concepts and techniques.
A strong operational understanding of service supply chains
Experience of service design for major IT systems
The ability to write coherent, concise, and readable technical documentation
SC clearance, as a minimum.
The Service Architect will be responsible for all aspects of service design, ensuring that current live solutions meet requirements.
Service coherence and consistency.
Maintaining the Service Catalogue for new or amended services identified in the contract.
Required to take a lead in the development of the support model for any specific account that may be assigned.
The role will be pro-active and require a good logical modelling capability to address the predominantly physical focus of an Infrastructure programme.
The role will support other architects in the definition and management of interfaces, and take responsibility for the modelling of those interfaces at the appropriate level of abstraction in the support model.
The role will be instrumental in fostering and maintaining good working relationships, in particular with Service Operations supporting the services.
Required to represent services in continuous improvement, organisational design and internal informal benchmarking.
If you would like to discuss the Service Design Architect role in more detail, please send your updated CV to firstname.lastname@example.org.